Cancellation and Return Policy

At AG Rölyef, customer satisfaction is our top priority. Below are the policies related to order cancellations, returns, and exchanges.

You can cancel your order before it is shipped.
To initiate the cancellation process, please contact us through the following channels:

You can return the purchased products within 14 days of the delivery date.

Products must be unused, undamaged, and in their original packaging to qualify for a return.
To start the return process, please contact us via the following channels:
- Phone: 0530 666 16 62
- Email: aysungariprolyef@gmail.com

Once your return request is approved, your payment will be refunded to your original payment method within 14 business days.

If you would like to exchange a product, please contact us within 14 days of the delivery date.

The product to be exchanged must be available in stock for the process to proceed.

The right of withdrawal does not apply to products that are customized or unsuitable for return due to their nature.

For any questions or requests, feel free to contact us:

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